Legal
Terms of service
Last updated: January 1, 2026
1. Acceptance of terms
By creating an account or placing an order on Wedropp, you agree to these terms. If you do not agree, do not use the platform.
We may update these terms from time to time. Continued use of Wedropp after an update means you accept the new terms.
2. Your account
You must be at least 18 years old to place orders that include age-restricted items.
You are responsible for the activity on your account, including keeping your sign-in details private.
We may suspend or close accounts that violate these terms, applicable law, or the safety of other users.
3. Orders and payments
Prices, availability, and delivery times are shown at checkout and may change based on the merchant and your address.
You authorize Wedropp to charge your selected payment method for the full order total, including fees, tips, and taxes.
Refunds for missing, damaged, or incorrect items are handled through in-app support and follow our refund policy.
4. Merchants
Merchants are independent businesses. Wedropp lists their products, takes orders, and coordinates delivery.
Merchants are responsible for the quality, packaging, and legal compliance of the items they sell on Wedropp.
5. Couriers
Couriers on Wedropp are independent contractors. They choose the deliveries they accept and are paid per completed trip plus tips.
Couriers must follow local traffic laws, food safety rules, and the standards described in the courier agreement.
6. Acceptable use
Do not use Wedropp to harass other users, submit fraudulent orders, or attempt to bypass fees or security controls.
We may remove content, cancel orders, or close accounts that break these rules.
7. Limitation of liability
Wedropp is provided as is. To the extent allowed by law, we are not liable for indirect or consequential losses connected to your use of the platform.
Nothing in these terms limits rights that cannot be waived under the law that applies to you.
8. Governing law
These terms are governed by the laws of the country where the order is placed, unless local law requires otherwise.
Disputes are handled through good-faith support first, then through the courts of that country.
9. Contact
Questions about these terms: legal@wedropp.com.