Privacy policy

This policy explains what information Wedropp collects when you use our apps and websites, how we use it, and the choices you have.

Account details you give us: name, email, phone number, and profile photo.

Order details: delivery address, items ordered, notes to the merchant or courier, and payment method reference.

Device and usage data: app version, device type, IP address, and pages viewed.

Location data: shared while you are placing or tracking an order, or when you turn on location for address suggestions.

Deliver your orders and connect you with merchants and couriers.

Protect the platform from fraud, abuse, and unauthorized access.

Improve the product, measure performance, and personalize recommendations.

Send service messages about your orders and, if you opt in, marketing updates.

Merchants and couriers receive the details needed to prepare and deliver your order.

Payment processors receive the data required to charge your payment method securely.

Service providers that help us run the platform, such as hosting, analytics, and customer support tools.

Authorities when required by law, or to protect the rights and safety of users.

We keep account and order information for as long as your account is active and for a limited period after, to meet legal and tax obligations.

You can access, update, or delete your account information in the app or by contacting privacy@wedropp.com.

You can turn off marketing messages at any time. Service messages about active orders will still be sent.

We use encryption in transit, access controls, and continuous monitoring to protect your information. No system is perfectly secure, and we work to close gaps quickly when they appear.

Wedropp is not directed to children under 13. We do not knowingly collect personal information from them.

We will post updates on this page and, when the change is significant, notify you in the app or by email.

Privacy questions: privacy@wedropp.com.